Information we are required to disclosure to you:
As a Tax Agent, our work for you is performed in accordance with the Tax Agent Services Act 2009.
Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures to you:
1. Matters that could significantly influence your decision to engage us (or continue to engage us) for a Tax Agent Service from 1 July 2022 onward include the following:
There are currently no matters applicable.
2. The Tax Practitioner's Board maintains a register of Tax Agents and BAS Agents. You can access and search this register here: https://www.tpb.gov.au/public-register. Valkyrie Accountants & Advisors operates through Valkyrie Enterprises Pty Ltd (Tax Agent No. 26181663). Our principal and managing director, Kate Bradley, is also a registered tax agent (Tax Agent No. 26123690).
3. If you have a complaint about our Tax Agent services, you will need to contact Kate Bradley by email at kate@valkyrieaccountants.com.au.
Your complaint will be investigated by the principal (Kate Bradley). We will provide you with email acknowledgment of receipt of your complaint and our understanding of the circumstances. The email will inform you that we will attempt to resolve your complaint within 14 days and will outline the dispute resolution process.
If you are unhappy with the outcome that we propose to you, you can then make a complaint to the Tax Practitioners Board (TPB) using the link listed above. The TPB will send you an email to acknowledge the receipt of your complaint and review and risk assess your complaint. If you are unhappy with how the TPB has dealt with your complaint, the above link includes details about your review rights and who can further assist you.
4. Please refer to the attached fact sheet published by the Tax Practitioners Board (TPB) summarising your obligations to the ATO and your tax practitioner, and your tax practitioner's obligations to you, the TPB and ATO.
The fact sheet is here: https://www.tpb.gov.au/sites/default/files/2025-03/Information%20for%20clients%20factsheet%202025_0.pdf
Liability limited by a scheme approved under Professional Standards Legislation
Principal: Kate Bradley ABN: 77 651 436 574
Copyright © 2021 Valkyrie Enterprises Pty Ltd - All Rights Reserved.
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